Frequently Asked Questions

You are required to pay the inactive renewal fee each biennium. You are not required to obtain continuing education to place or maintain your license on inactive status.

However, to reactivate an inactive license, you will be required to show 20 hours of continuing education for each biennium of inactive status and 24 hours of continuing education for the preceding biennium during which the licensee held an active license.

Continuing education credits are awarded only for educational experiences received through the methods listed in Rule 64B17-9.001 and may be self-reported through CE Broker

24 contact hours of approved continuing education is required to renew.

This includes the Prevention of Medical Errors education required by section 456.013(7), F.S. The approved providers are listed in Rules 64B17-8.001 and 64B17-9.001, Florida Administrative Code.

Completion of an approved HIV/AIDS course for the first renewal after initial licensure is required. Please review our continuing education pages for more information.

Failure to renew by the expiration date will cause the license to become delinquent. It is unlawful to practice your profession in Florida on a delinquent license. To renew a delinquent license, you must submit the renewal fee plus the delinquency fee.

If you do not receive your postcard instructions, renewing online is as simple as going to www.FLHealthsource.gov.

If you do not know your User ID and Password, the system will assist you in logging in after you answer several specific validation questions. You may also contact our Call Center at (850) 488-0595 for assistance.

If it is longer than 90 days before your license renewal is due, the system may not yet be activated for your profession. If this is the case, please return to the online renewal system within the 90 days prior to your renewal due date.

If you have any problems using online renewal or other questions about your renewal, please contact the division’s customer contact center at 850-488-0595 and choose option 3.

The renewal cycle starts between 90 to 120 days prior to the expiration date of a license and ends on the expiration date.

It is during this time that a renewal postcard is mailed, providing you with instructions to renew.

It is your responsibility to notify the department of a change of address.

Licensure biennium is the twenty-four month period between expiration dates. The biennium is December 1st through November 30th of every odd-numbered year. It is during this time period that the continuing education requirements must be met for each renewal cycle.

Each license is valid for two years, with the exception of your first biennium. Regardless of when the license is initially issued during the biennium, it will expire on the expiration date of that biennium. It may be that the license is only valid for a few months.

All licenses expire on November 30th of every odd year regardless when it was issued.

At the following address:

Department of Health MQA Agency Clerk’s Office
4052 Bald Cypress Way Bin CO1
Tallahassee, Florida 32399-3251

Please note that Account Id and Password are case-sensitive. You must enter the values exactly as they were provided. Use the “Shift” key to capitalize letters, not the “Caps Lock” key.

Yes. After you have successfully logged in, you can modify your password by selecting Update Login located on the side navigational menu.