Frequently Asked Questions
Welcome to the Florida Board of Physical Therapy Help Center – an online tool for applicants, licensees, and the public to search and access our Frequently Asked Questions (FAQs), contact our office, and learn “how to” do business with the board.
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- Applicant FAQs
- Continuing Education
- Physical Therapy FAQs
- General FAQs
- Licensee and Renewal FAQs
- Refunds
- How Do I...
- Temporary Military Spouses
- New MQA Online Services Portal FAQs
If this feature is currently available for your profession, you may check the status of your application in real time via our Online Services. You will need your User ID and password in order to log in. If you lose your User ID and password, you can log in alternatively using the ‘Get Login Help?‘ link located below the login fields.
Only the initial license fee and the unlicensed activity fee will be applied to the new application.
Once your request is received, it can take up to four weeks to receive your refund.
There is a three year statute of limitation for refunds so if the overpayment was made less than three years ago you are eligible for a refund.
You must submit your request in writing. Mail or fax your signed request to the Board Office. Please visit our Contact Information page for the mailing address and fax number.
The Board Office will refund your initial license fee and unlicensed activity fee. Your application fee is non-refundable and will not be refunded to you.

Continuing Education
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